The company behind the product
Built by engineers who administer buildings
Webservices Engineering GmbH builds Real Estate Management from Germany. It is a focused, specialist product rather than an enterprise suite, developed and maintained by a small senior team.
- Built in Germany, hosted in the EU, on shared Public Cloud or a dedicated Private Cloud deployment
- Actively developed and in production use, with utility rebilling as the most actively extended area
- A small senior team, so the person answering your question is usually the person who wrote the code
- Interface available in English, German and Romanian
How this came about
The software was written next to the work it describes
Real Estate Management did not begin as a market study. It began with portfolios that had to be administered properly — parcels with cadastral records, units with rooms and areas, contracts with end dates that arrive whether or not anyone diarised them, and utility costs that had to be reallocated defensibly to the people who used them.
The parts of the product that go deepest are the parts where the manual work was worst. Utility metering and rebilling is the clearest example. A spreadsheet can hold meter readings. It cannot hold a defensible allocation key, a sub-meter hierarchy, standing charges, a compound supplier invoice covering several utilities and periods at once, and a per-client statement showing how each figure was derived. So that is where most of the engineering went, and still goes.
This is why the vocabulary in the interface is the vocabulary of the trade rather than generic software language. A bailment agreement is a bailment agreement. An allocation key is an allocation key. Nobody had to invent a friendlier word for something the users already name correctly.
How we work
Six commitments that shape the product
These are not values on a wall. Each one has a visible consequence in the software or in how it is supported.
Engineering-led
Product decisions are made by the people who will maintain the result. That biases us towards fewer features implemented properly, and away from features that demonstrate well and then need a workaround.
A small senior team
No tiers of handoff between you and the code. A support question about an allocation formula reaches someone who can read the formula engine, not someone reading from a script.
Built to be maintained
A system of record for a portfolio has to survive longer than a fashion cycle in web development. We choose boring, well-understood technology and we resist rewrites that buy nothing for the people using it.
EU-based and EU-hosted
The company is German. Public Cloud is hosted in the EU. Private Cloud runs in a dedicated EU data centre with its own backup and failover infrastructure and mirrored backups to your own site.
Candid about scope
We publish what the product does not do as readily as what it does. It is not a CRM, not a listings portal, and the integrations page names only connectors that actually exist.
Multilingual by necessity
Portfolios cross borders and so do the people administering them. The interface runs in English, German and Romanian, per user, not per installation.
Real Estate Management is built and maintained by Webservices Engineering GmbH, Bergstraße 17, 82380 Peißenberg, Germany, run by its managing partners Andreas Philippi and Klaus Copony. The formal provider identification — register details, VAT identification number and the responsible contact — is set out in the legal notice.
How the product grew
Module by module, in the order the work demanded
The product was not designed as a complete suite and then filled in. Each module was built when administering real portfolios made its absence expensive.
This is the order of development, not a dated history. Utility rebilling remains the most actively developed part of the codebase.
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Portfolio management first
The record itself: property groups, properties, housing units, rooms and common spaces, with areas rolling up automatically and cadastral, land registry and topographical detail held against the entity it belongs to.
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Then rentals and contracts
Rental contracts, bailment agreements and early termination contracts, with price entries normalised across intervals, contract and pricing timelines, and automatic reminders before an end or renewal deadline passes.
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Then utility management and rebilling
Suppliers, supply contracts, consumption sites, meters and sub-meters, supplier invoices, unmetered positions, configurable allocation formulas, a rebilling dashboard with invoice preview, and per-client rebilling sheets.
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Then finance and accounting integration
Invoices and rebilling invoices issued to an external invoicing platform under your own numbering scheme, and an accounting connector that reads booked expenses and revenue back for reconciliation.
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Facility management, the newest area
A technical asset register per building — elevators, heating systems, heat pumps, photovoltaics, fire safety and more — with asset connections, service partners and agreed price lists. Available now and still expanding.
Scope, stated up front
What Real Estate Management is not
The fastest way to save you an evaluation cycle is to rule ourselves out early where we should be ruled out.
- Not a CRM — there is no sales pipeline, no lead scoring, no viewing scheduler. Clients exist as tenants and users of a space, with the contact and company data a contract needs
- Not a listings portal — nothing here markets a vacant unit to the public. The product starts once a space exists as a record and someone is responsible for administering it
- Not a ticketing system — the facility management module is an asset register with service partners and price lists. It does not dispatch work orders, and there is no mobile app for technicians
- Not an enterprise suite — no twelve-month implementation programme, no partner network, no module you will never open. A focused specialist product, priced accordingly, with onboarding measured in hours rather than quarters
What it is, is a system of record: from the cadastral record of a parcel to the issued invoice and the ledger entry behind it. Everything in the product exists to keep that chain accurate and auditable.
Working with us
Direct access, and no pretending otherwise
Onboarding is a fixed, one-off package: account setup, four hours of on-site staff training including travel to your location, and up to five phone consultations and ten email exchanges during the first six weeks. It exists because the first six weeks decide whether a system of record gets adopted or quietly abandoned.
After onboarding, support, consulting and training are charged by the hour at the published rate, on a best-effort basis. That is stated plainly because a small team cannot honestly promise a guaranteed response time on a subscription of this size. Where a guaranteed response matters, Private Cloud carries an SLA with a maximum four-hour intervention during working hours and twenty-four hours outside them, alongside 24/7 monitoring.
What you get in both cases is a short path to a competent answer. Questions about allocation formulas, contract structures or accounting connectors go to people who have implemented them, and who will tell you when the honest answer is that the product does not do that yet.
Onboarding package
€ 400
Account setup, four hours of on-site staff training including travel to your location, plus up to five phone consultations and ten email exchanges in the first six weeks.
Support, consulting and training
€ 75 /hour
Support, consulting and training after onboarding, on a best-effort basis. Where a contractual response time matters, the Private Cloud SLA is what covers it.
All prices are net and exclude VAT.
Where it runs
Two deployments, one product
Public Cloud is shared, EU-hosted SaaS on the published subscription plans. It is the right choice for most portfolios: nothing to install, no infrastructure of your own to keep patched, and the same software the rest of our customers run.
Private Cloud is a dedicated single-tenant deployment in a secure EU data centre, with dedicated resources including backup and failover infrastructure, database and storage backups mirrored to your own site or office, high availability and redundancy, 24/7 monitoring, an SLA, and white labelling so the system carries your identity rather than ours. It is one monthly subscription at the published rate, with a user count, document storage allowance and unlimited data transfer sized for a whole organisation.
Both run the same code. A move from one to the other is a deployment decision, not a migration to a different product, and it does not require you to relearn the interface or rebuild your allocation formulas.
Whichever you choose, signing in requires three things: a Workspace ID, an email address and a password. The Workspace ID isolates each customer's data, so two organisations can use the same email domain without collision and a user's credentials are only ever valid inside their own workspace.
Due diligence welcome
Ask the awkward questions early
Longevity, hosting, data ownership, what happens if you leave. We would rather answer those before you buy than after. Write to us and you will get a direct reply from someone who works on the product.
Questions
Asked during vendor due diligence
Who develops Real Estate Management?
Webservices Engineering GmbH, a German software company. The product is built and maintained by a small senior engineering team rather than outsourced, which is why support questions about allocation formulas or accounting connectors reach someone who can read the relevant code. It is a focused specialist product for administering portfolios, not a general-purpose enterprise suite.
Is Real Estate Management actively developed?
Yes. It is in production use and under active development, with utility management and rebilling as the most actively extended area, and facility management as the newest module. Development is driven by the demands of administering real portfolios rather than by a feature-parity race, so changes tend to deepen existing modules rather than add unrelated ones.
Where is the company and where is the data hosted?
The company is based in Germany. Public Cloud is shared SaaS hosted in the EU. Private Cloud is a dedicated single-tenant deployment in a secure EU data centre with dedicated backup and failover infrastructure, 24/7 monitoring, an SLA, and database and storage backups mirrored to the client's own site or office.
What kind of support do I get after onboarding?
The onboarding package covers account setup, four hours of on-site training including travel, and up to five phone consultations plus ten email exchanges in the first six weeks. Afterwards, support and consulting are billed by the hour, on a best-effort basis, at the published rate. Private Cloud includes an SLA with a maximum four-hour intervention during working hours. All prices exclude VAT and are listed on the pricing page.
Why does signing in need a Workspace ID?
Because every record belongs to an account, and the Workspace ID is what identifies it. It keeps each customer's data isolated, lets two organisations use the same email domain without collision, and means a user's credentials are only ever valid inside their own workspace. It is one extra field at login and a meaningful boundary underneath.
Next step
Talk to the people who wrote it
No qualification call, no discovery deck. Describe your portfolio and what you are trying to stop doing by hand, and you will get a straight answer about whether this fits.
Questions about longevity, hosting or what happens to your data if you leave are welcome before you buy, not only after.